Refurb Logitech Harmony 1100 Touchscreen Remote

This website has reviews for the refurbished version of this same remote:

http://www.newegg.com/...aspx?Item=N82E16880111066

Price is obviously more though - so don't purchase through there.

The RMA process might take some time but if you're PATIENT then you will get help and you will probably get another refurbished one / money back or you never know but you could get a brand new one - it's been known to happen. Can't say that I share your same hatred of Logitech since my household has Logitech remotes that have worked fine for years. And not to mention im using the Logitech G5 Gaming Mouse which is freaking awesome and the Logitech G15 Gaming Keyboard... both have worked flawlessly for over 4 years. In the electronics business - electronics in general - pc parts have been known to be dead on arrival. It happens... be patient with Logitech and you will surely be helped. Take care.

Don't buy from Logitech! I purchased a Harmony One refurb from the same link (actual seller is DigitalRiver) that arrived dead. Their database said it had be deemed defective and therefore inactivated. DigitalRiver will not take returns and tells you that you have to deal with Logitech. After a phone call (you get 30 minutes max) and many e-mails, the international help said they were connecting me with a Regional Support Specialist to activate this particular remote. That was on Jan 3. I tried for 3 more days and have never heard back from them. (My case number with Logitech was 121227-003392 in case anyone wants to suggest I'm disgruntled for no reason). I've taken this up with my credit card company as I was shipped a defective device. I still love my Harmony 880, but will never buy another Logitech product (I bought my 880 before Logitech bought Harmony). Initial quality can be inferred from the number of refurb sales they have. Also, try to read a review there...there aren't any!