Sign In

A Buyer's Guide to Extended Holiday Returns for Christmas 2012

Published
By , dealnews Assistant Editor

The great season of giving always brings with it the added challenge of eventually returning unwanted presents. On account of many gifts having been bought weeks earlier, recipients may encounter some snags with the typical 30-day return policies. Luckily, we found several merchants that have a more relaxed attitude towards return policies during the holiday season. In some cases, deadlines have been pushed forward to the end of January, or an additional 30 days have been added. Take a look at our cheat-sheet below to see exactly what your extended holiday 2012 return options are.

2012 Holiday Return Policies

Store

Return Policy
Restocking Fee
Non-Refundable Items
Return Shipping
Items shipped by Amazon between Nov. 1 and Dec. 31 may be returned until Jan. 31 for a full refund (subject to return guidelines).
Up to 20% from Authorized Sellers (unless the item is damaged or the return is the result of an Amazon error)
Varies. Grocery products and personal care items can't be returned; however, Amazon will issue a full refund for damaged products sold by Amazon.
Paid by customer (unless the return is the result of an Amazon error)
Items purchased between Oct. 27 and Dec. 25 may be returned through Jan. 7. iPhone purchases must be returned within 30 days.
N/A
Opened software and gift cards
Paid by Apple
Items purchased between Nov. 4 and Dec. 24 may be returned through Jan. 24. Reward Zone Premier Silver members still receive an extended 60-day return policy on all items.
N/A
Digital content, consumables, personalized items, opened computer software, harmonicas, movies, music, and video games
Paid by customer (unless the return is the result of a Best Buy error)
Items purchased from between Nov. 19 and Dec. 31 may be returned through Feb. 15. (Excludes Marketplace Sellers)
N/A
N/A
Paid by customer (unless the return is the result of a Buy.com error)
Televisions, projectors, computers, cameras, camcorders, iPod/ MP3 players, and cellular phones may be returned within 90 days; all other items may be returned at any time.
N/A
N/A
Paid by Costco
HDTVs and major appliances may only be returned by refusing delivery. Otherwise, all returns must go through the manufacturer. All other items may be returned within 5 days of delivery date.
10% on all items
HDTVs and major appliances
Paid by customer
Items may be returned within 14 days of delivery date.
N/A
Opened software, music, movies, video games, and video game consoles
Paid by customer (unless the return is the result of an Electronics Expo error)
Unopened purchases may be returned within 30 days.
N/A
All opened items
Paid by customer
Items in unused, like-new condition may be returned within 90 days; furniture, air conditioners, and generators may be returned within 30 days
Special order returns are subject to 15% restocking fee.
Major appliances, plants, and live goods including flowers, holiday trees, wreaths, and garland
Paid by customer
All jewelry orders placed until Dec. 24 may be returned within 90 days. Watch orders may be returned within 15 days of delivery.
N/A
Special or customized orders
Paid by ICE.com
Any item can be returned at any time.
N/A
Gift cards
Paid by customer
Items may be returned within 30 to 60 days.
N/A
Monogrammed/personalized items, lingerie, and vintage items
Paid by customer
Any item can be returned at any time.
N/A
N/A
Paid by customer (unless the item is defective, damaged, or recalled, or the result of a Kohl's error)
Items in unused, like-new condition may be returned within 90 days; outdoor power equipment and major appliances including refrigerators, washing machines, and dryers may be returned within 30 days.
N/A
N/A
Paid by customer (unless the item is flawed or the return is the result of a Lowe's error)
Items may be returned within 14 days of shipment.
Fees are based on MacMall's discretion if packages are opened or show signs of wear.
Consumable items (film, tapes, CDs, DVDs), personalized items, opened software
Paid by customer (unless the return is the result of a MacMall error)
Most items may be returned within 180 days; Jewelry, sterling silver flatware, bridesmaid dresses, rugs, and lamps may be returned within 30 days; mattresses may be returned within 60 days (tempur-pedic mattresses may be returned within 90 days); furniture may be returned within 3 days
10% on furniture
Jewelry and watches if altered; food and gourmet gifts
Paid by customer
Items purchased between Nov. 11 and Dec. 24 may be returned until Jan. 24.
15% for certain oversized or opened items and special orders cancelled after 24 hours of purchase
Varies. Opened music, movies, computer software, video games, and collectibles; folding guest beds, air/inflatable beds, continuous air bouncers, water slides, pools, gas powered lawn equipment, power tools, scooters
Paid by customer (unless the return is the result of a Sears error)
Items purchased between Nov. 1 and Dec. 25 may be returned until Jan. 24. Target + Neiman Marcus Holiday Collection may be returned through Jan. 5.
N/A
Varies. Opened music, movies, computer software, video games, and collectibles
Paid by customer (unless the return is the result of a Target error, in which case Target will also refund applicable gift-wrapping charges)
Most items may be returned within 90 days; eReaders, netbooks, tablets, cameras; camcorders, digital audio players, video game hardware, personal DVD players, no-contract cell phones, and baby monitors must be returned within 45 days.
N/A
Opened pre-recorded movies & music, computer and video game software, trading cards, and breast pumps; select pools, water slides
Paid by customer
Items purchased between Nov. 1 and Dec. 24 may be returned within 15 to 30 days beginning Dec. 26.
N/A
Varies by department. If the customer has returned more than three items without a receipt within a 45-day period, a Walmart manager must approve the return.
Paid by customer (unless the return is a result of a Walmart error, in which case Walmart will also refund any applicable gift-wrapping charges)

Front page photo credit: Swag973



Paula Kerrigan has taught English in Japan and Italy, and has written for several e-zines aimed at westerners living abroad. She uses her experience across the six continents to inform her travel features at dealnews.

Follow @dealnews for the latest roundups, price trend info, and stories. You can also sign up for an email alert for all dealnews features.


Please note that, although prices sometimes fluctuate or expire unexpectedly, all products and deals mentioned in this feature were available at the lowest total price we could find at the time of publication (unless otherwise specified).
You might also like
Leave a comment! or Register