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How to Get 1 Month of Amazon Prime for Free

If your Prime delivery is late, Amazon's fine print grants you a free month of Prime, up to 12 times.

Did you know that if you're an Amazon Prime subscriber and your package isn't delivered by the "guaranteed delivery date," you can request a free 1-month extension to your membership? Sounds too good to be true, but that's what one Redditor discovered simply by reading the fine print that most of us just overlook.

In fact, you can request a Prime extension up to 12 times a year. So, if you order a lot and your deliveries are frequently late, then you could end up receiving a full year of Amazon Prime for free, simply by asking! There are restrictions, of course, but most of them simply require that the order meet some obvious stipulations, and almost all regular orders are be eligible for this courtesy.

We know what you're thinking. "Yeah, but will Amazon really honor it?" or "How hard is it to actually get?!"

DealNews Tested and Confirmed — Twice

Well, it just so happens that right after we heard about this policy, our order of Spider-Man Printed Duct Tape didn't arrive on time. (What? Why are you chortling?)

Spider-Man Duct Tape

We decided to do some hands-on investigating! We sent this email to customer service:

"Hello! My order, #XXX-XXXXXXX-XXXXXXX, was scheduled for delivery on the 18th, however, it has not arrived. I saw that Amazon will extend a Prime membership by a month, if a package misses its delivery date. Am I eligible for that extension for this order not arriving on time?"

You can probably tell by our phrasing that we felt a little bit guilty about asking for this extension. Why would they give us a free month over something as silly as Spider-Man Duct Tape?! And furthermore, when we sent that email, the delivery was only late by an hour and a half. (We wanted to see how closely they stuck to that "promised delivery date.") But lo and behold, the very next morning, this email was waiting for us in our inbox:

"Hello, I'm sorry to hear your "Duck Brand 280905 Spider-Man Printed Duct Tape" didn't arrive by the estimated delivery date of December 18, 2013. This usually doesn't happen. To help make up for the inconvenience, I've extended your Amazon Prime membership by one month. The membership will now renew on September 2, 2014.

"In my experience, late packages arrive not long after the date listed. Please wait a little longer, until December 20, 2013, before requesting a refund or replacement. Otherwise, you might have to return a package. We hope to see you again soon.

Well, Amazon, you will see us again ... and again and again — for an extra month!

And to prove it's no fluke, mere days after the above incident, another package of ours arrived late and we decided to push our luck by requesting the extension again. And again, it was granted! Two delayed packages, two 1-month Prime extensions!

If you're not an Amazon Prime subscriber, you're not completely out of luck. Using the same policy, you can have your shipping fees reimbursed for the tardy item. It's not a month of free shipping, but it's not a bad apology for a late item, either.

Success (And Some Misses) For DealNews Readers

The last time we published this information, dozens of DealNews readers commented to tell us that requesting an extension of Prime, often using the exact wording suggested here, was successful. A few did not get a free extension. But of those, several instead got an Amazon credit, sometimes worth more than a month of Prime or the late order itself.

User rjprux noted, like several others, that requesting a free month of prime is especially useful if Amazon often uses FedEx Smart Post to ship your orders. Under this system (meant to cut costs and increase efficiency), FedEx delivers packages to the post office nearest the destination, and USPS then makes the final delivery. And it often makes packages arrive a day late, meaning more Prime for you!

What about now readers, have any of you tried to request an extra month of Prime for free? Did you have a different experience? Do you feel guilty asking for the extension even though it's well within your rights — and Amazon's policy — to ask for it? Tell us all about it in the comments below.

Marketing Communications Manager

Jeff Somogyi is the DealNews Marketing Communications Manager. Since working here he's written deals, features, promotional and newsletter copy, blog posts, as well as scripts for our videos. Follow him on Google+, Twitter at @sommerjam or his blog.
DealNews may be compensated by companies mentioned in this article. Unless marked as a "Sponsored Deal," the opinions expressed here are those of the author and have not been reviewed or endorsed by the companies mentioned. Please note that, although prices sometimes fluctuate or expire unexpectedly, all products and deals mentioned in this feature were available at the lowest total price we could find at the time of publication (unless otherwise specified).
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well yes that would definitely work but excessive use of it could let you something :P just a tip.
because every request, concessions, favors, etc. is recorded to your account, you may want to monitor that as well to avoid being marked as abuser.
GOOD TIP: always be nice to the customer representative you talk/chat with and it would always be favorable to you!
_Amazon Prime Customer Here! (Loyal)
Success. Thanks! :)
Thanks for the tip and the form letter! I have had amazon prime for several years but never tried this when my packages don't arrive by the guaranteed delivery date listed in the order confirmation eMail.

I had a package that was supposed to be delivered last Saturday (per the guaranteed delivery date on the eMail) but it showed up 2 business days late on a Tuesday. I used the form letter with some slight modifications since my package was already delivered late.

To my surprise, amazon gave me the free month of prime AND gave me a full refund of my order (about $20).
My experience has been slightly different, but with the same end result - an extension. I often experience later deliveries when the Post Office is involved. I simply point out that my email delivery confirmation states "guaranteed" 2 day delivery, which is why I pay for Amazon Prime in the first place. But when it doesn't happen, the Amazon customer service rep is kind enough to extend my membership, without me having to ask. I think my membership has been extended by 5 or 6 months so far. On the rare occasion when the customer service rep doesn't offer the extension, I point out that delivering to the PO is not delivering to me, and that does the trick.
Perfect timing, DealNews -- my Fire tablet didn't arrive today, extension confirmed! BYAH!!!
Timing is everything. Just read your article and coincidentally my package that was due yesterday didn't arrive. Contacted Amazon with your exact wording and Voila, I got a one month extension of Prime. Thanks!!
I'm aware of Amazon's policy. I was expecting a package on Feb 25, 2015. It arrived a day late. I contacted Amazon and was told the following:

I understand your concern about extension of prime membership by one month. I'd love to help you with this.

Since, I'm unable to do this right now due to system error. however, I'd like o offer you $15 promotional certificate to your amazon account or 20% off the price of your prime membership."

I ended up taking the $15 certificate.
Great timing! My package was supposed to arrive yesterday. It should arrive some time today. I contacted Amazon, and they responded quickly with an apology and a 1-month extension for my Prime membership. The policy was honored despite the fact that Amazon posted on their site, that some delivery areas were experiencing poor weather conditions. Thanks for the very useful and very timely tip! :-)
Yes it worked> Amazon just extended my free trial prime for another month. One of my shipment got delayed. I acted like a brat but mostly professional and end up praising her for the exceptional customer service. And was being sincere too cause she make an effort to figure out and being reasonable tactful.
The title should be "Extend your Amazon Prime Membership 1 month for free"..

Nice Try Jeff, to attract readers. You Won!
It totally works, and to increase my chances, I often order all my prime 2-day purchases separately, several hours apart.
Sometimes their system is smart enough to combine the delivery, sometimes not... and if they're late, all the better!
I'm a Prime member and last weekend I had a Saturday delivery stuck at the FedEx hub in Memphis because of bad weather. It was eventually delivered on Monday. Even though the FedEx delivery guarantee was suspended because they invoked the "bad weather in Memphis" clause, I asked Amazon for a refund of the $8.99 Saturday delivery fee and they immediately gave it to me.
I use this whenever i get the chance, especially now that amazon raised the price of prime. I would say since i saw this article the first time, that i have gotten close to a years worth of prime free. About 4-5times the amazon rep responded with something like, "wait another day and see if it comes", i just reply back and say that's not the point and every time they extend prime for me.
That's "your," not "you're." There's nothing possessive about it. #grammarpolice
I caught it once. Was a week late. Got a free month.
You can ask for a free month or they can give you a % off from the order I got $15 off of $50 instead of the free month
This works every time i now have 6 months extra of prime but you must ask for it.
Have to remember this tip as every time I order something around a holiday its always late:(
Perfect timing and thank you for the info, I was expecting a package yesterday. Saw your article and sent an email to customer service. In four minutes (holy cow that's fast), I had a reply apologizing about the issue and an extension of Amazon Prime for a month. They are awesome. Didn't mention the Prime extension just stated that the package had not arrived and it was impacting me working on my house.